
Master the art of delivering high-impact feedback. The ability to give and receive constructive, precise, and actionable feedback is a critical driver of performance and team success.
The SBI Framework
Actionability
Psychological Safety
Upward and Downward Feedback
Receiving Feedback
The Feedback Loop


In the simulation, participants will:
Formulate written and verbal feedback using structured frameworks.
Deliver feedback to team members.
Receive and incorporate feedback on their own performance within the sim.
Compare their feedback against expert benchmarks and peer responses.
Reflect on their personal feedback style and identify areas for growth.
Identify their personal physical and mental triggers for stress in a professional context.
Apply a structured framework to prepare and deliver clear, constructive, and actionable feedback.
Differentiate between effective and ineffective feedback in a finance context.
Navigate sensitive conversations regarding performance gaps and mistakes.
Demonstrate improved ability to receive critical feedback with professionalism.
Foster a team culture of continuous improvement and psychological safety.
Enhance the overall quality and efficiency of team outputs through effective communication.
1. Setup and Briefing Participants are introduced to a scenario.
2. Analysis They review the provided work product, identifying strengths, weaknesses, and errors.
3. Feedback Formulation Using in-tool guides, they draft their feedback, selecting tone, framing, and specific points.
4. Feedback Delivery They deliver the feedback to a virtual character via a choice-based interface. The character responds based on the quality of the delivery.
5. Analysis and Debrief The platform scores the feedback on criteria like clarity, actionability, and empathy. It provides a side-by-side comparison with an expert model response.
6. Progression Participants advance through progressively more complex scenarios, dealing with sensitive issues and upward feedback.
How is this different from a generic communication skills course? This simulation is contextualized exclusively for finance. The scenarios, work products, and professional tensions are all drawn from real-world banking, hedge fund, and M&A environments, making the learning immediately applicable.
Who is the target audience for this simulation? It is ideal for business school students, junior to mid-level finance professionals (Analysts, Associates, VPs), and any team leaders in financial services looking to improve their team's performance.
What specific finance scenarios are covered? Scenarios include giving feedback on a poorly built financial model, a rushed due diligence report, a weak equity research note, and a suboptimal client pitch deck.
Do I need any special software to run the simulation? No. The simulation is 100% web-based and runs on any modern browser (Chrome, Safari, Firefox, Edge) with an internet connection. No downloads or installations are required.
How long does it take to complete one simulation cycle? A typical scenario cycle (briefing, analysis, delivery, debrief) takes 30-45 minutes. Most programs run 3-4 scenarios for a comprehensive experience.
Is this simulation focused on individual or team performance? While participants practice individually, the core learning objective is to enhance team performance. The skills learned are directly applicable to managing and improving your team's output.
Can the simulation be customized for our specific firm or university? Yes. We offer deep customization options, including incorporating your firm's specific feedback frameworks, cultural values, and even internal case studies into the scenarios.
How does the simulation measure improvement? The platform provides quantitative scores for each feedback attempt. Participants and instructors can track progress across multiple scenarios, observing clear improvements in scores for clarity, actionability, and overall effectiveness.
Specific and unambiguousness of the feedback
Clarity and possibility of improvement in the feedback
Motivation vs. demoralisation in the feedback
Participants can see how their feedback approach compares to the anonymized responses of their peers, providing valuable context for their performance.
Participants complete a written reflection on what they learned about their own feedback style, solidifying the behavioral change.
Assessment may incorporate peer and self-review components, facilitator scoring, and debrief discussion. Results may feed into grades, executive feedback, certification or development plans.
Join this 20-minute webinar, followed by a Q&A session, to immerse yourself in the simulation.
or
Book a 15-minute Zoom demo with one of our experts to explore how the simulation can benefit you.